Legal

Privacy Policy

Effective date: May 29, 2026. This policy explains how Allwin Windows collects, uses, and protects information you share with us through our website, phone, email, and SMS communications.

Allwin Windows (“Allwin Windows,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visitallwinwindows.com, request a quote, contact us, or communicate with us by phone, email, or text message.

If you do not agree with this policy, please do not use our website or submit your information.

Information We Collect

We may collect the following categories of information:

  • Contact information, such as your name, phone number, email address, and property address.
  • Project information, such as window or door needs, preferred appointment times, and service area details.
  • Communication records, including emails, call notes, form submissions, and SMS or MMS messages.
  • Technical data, such as IP address, browser type, device information, pages visited, and referring URLs.
  • Analytics and usage data collected through website analytics tools.

How We Use Your Information

  • Provide quotes, consultations, installation services, and customer support.
  • Respond to inquiries and follow up about your project.
  • Send appointment reminders, service updates, and requested communications.
  • Send SMS messages when you opt in to receive text communications from us.
  • Improve our website, services, advertising, and customer experience.
  • Maintain business records and comply with legal obligations.

SMS and Mobile Information

If you provide your mobile number and consent to receive text messages, we may send you conversational, informational, or appointment-related SMS messages about your quote or service request. Consent to receive text messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan. You can opt out at any time by replying STOP. For help, reply HELP or contact us atmelissa@allwinwindows.com.

We do not sell, rent, or share mobile opt-in data, consent, or phone numbers with third parties or affiliates for marketing or promotional purposes.

How We Share Information

We may share your information only as needed to operate our business, including with:

  • Service providers that help us host the website, manage communications, analyze traffic, or operate our business.
  • Messaging platform providers that deliver SMS communications on our behalf, subject to confidentiality and limited-use obligations.
  • Installation, scheduling, or support partners acting on our behalf.
  • Legal or regulatory authorities when required by law or to protect our rights.

We do not sell your personal information.

Cookies and Analytics

We may use cookies, analytics, and similar technologies to understand website traffic, improve site performance, and measure marketing effectiveness. These technologies may collect technical and usage information over time.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

  • You may contact us to update or correct your information.
  • You may opt out of marketing emails using the unsubscribe link, when available.
  • You may opt out of text messages at any time by replying STOP.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

Allwin Windows

Phone: (713) 636-5145

Email: melissa@allwinwindows.com

Website: https://allwinwindows.com